FAO: All general practices in England
Action: To ensure every general practice is aware of the third next appointment collection to take place in March 2018.
In October 2017, NHS England commissioned the North of England CSU to collect third next appointment data from each general practice to better understand waiting times and quantify the pressure general practice is under. The data collected has been used to give an indication of the amount of time a patient would theoretically have waited for an appointment when the booking was made.
A second collection has been commissioned for March 2018. Every practice will receive a call from the supporting call centre that lasts no longer than four minutes. Please ensure your practices are aware and have been briefed.
For any queries please email england.gpaccess@nhs.net
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