The toolkit covers topics such as overcoming challenges and supplier system functionality and will support GP practices, clinicians and primary care networks to successfully adopt and integrate online consultations into a comprehensive primary care offering. Early adopters of the toolkit have highlighted how they seamlessly integrated online consultations alongside face-to-face services to enhance the experience of care for patients and better manage time and workloads.
The toolkit can be downloaded at: Download the online consultations implementation toolkit.
To further support the successful implementation and integration of online consultations, Dr Minal Bakhai (Clinical Lead for Digital First Primary Care and Online Consultations) and Louise Croney (Senior Programme Lead for Online Consultations) are running an autumn series of webinars, covering topics from helping patients to understand the benefits of an online consultation, to overcoming key implementation challenges. Please visit the NHS England events site for further information about these webinars.
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