Welcome to our fortnightly community phlebotomy pilot update. Our previous updates are available on our website.
All of our NELFT community sites who are part of the pilot are now live and offering provision along with Redbridge PCNs.
As with any pilot, we continue to listen to our communities, measure feedback received and flex the service accordingly. Feedback to date remains positive overall and we will continue to do our best to ensure people are able to continue to access their local service in a timely manner at a location that suits them.
Sites below to continue to offer provision as follows:
Community sites | Provision |
Barking and Dagenham | |
Barking Community Hospital Upney Lane, Barking, IG11 9LX |
2 Chairs Mon-Sun (8AM – 4PM) |
Chadwell Heath Health Clinic Ashton Gardens, Dagenham, RM6 6RT |
2 Chairs Mon-Fri (8AM – 4PM) |
Porters Avenue Clinic 234 Porters Avenue, Dagenham, RM8 2EQ | 2 Chairs Mon-Fri (8AM – 4PM) |
Thames View Health Centre Bastable Avenue, Barking, IG11 0LG |
1 Chair Mon-Fri (8AM – 4PM) (provision of a 2nd Chair planned from beginning of September 21) |
Havering | |
Cranham Health Centre 108 Avon Road, Cranham, RM14 1RG |
2 Chairs Mon-Fri 8AM – 4PM |
Elm Park Clinic 252 Abbs Cross Lane, Hornchurch, RM12 4YG |
1 Chair Mon- Fri (8AM – 4PM) 1 Chair Mon-Thurs (8AM – 4.30PM) Fri (8AM – 1PM) 2 Chairs Sat-Sun (8AM – 4PM) (the Saturday and Sunday chairs will run from 10 July to 14 November) |
Harold Hill Health Centre Gooshays Drive, Romford, RM3 9SU |
2 Chairs Mon-Fri (8AM – 4PM) |
Raphael House 1124 Victoria Centre, Pettits Lane, Romford, RM1 4HP |
2 Chairs Mon-Sun (8AM – 4PM) |
Redbridge | |
Barley Court Barley Court Clinic, Goodmayes Hospital, 157 Barley Lane, Ilford, IG3 8XJ |
2 Chairs Mon-Fri (8AM – 4PM) |
Hainault Health Centre Manford Way, Hainault, IG7 4DF |
1 Chair Mon-Fri (8AM – 4PM) |
Loxford Polyclinic Ilford Lane, Ilford, IG1 2SN (Awaiting permission for 3 additional chairs, as reported in previous weeks the number of Chairs requested is 4. As below, the closing of phlebotomy provision at Seven Kings Health Centre has been delayed to accommodate this.) |
1 Chair Mon-Sun (8AM – 4PM) |
Phlebotomy provision at Seven Kings Health Centre in Redbridge (set up on a temporary basis during the pandemic) has been extended to until the end of September 21 to accommodate our wait for additional Chairs at Loxford Polyclinic (noted in the table above)
All of the sites above now can now be booked online. We are working hard to ensure that our domiciliary appointments are also available online and we will let you know when this work is complete. And of course for those who do not have digital telephone numbers are available.
The following primary care provision has been agreed and went live on 1 July. These appointments are available to patients outside of their practice and across BHR.
Redbridge PCNs
Eastern Avenue Medical Centre 737 Cranbrook Rd, Ilford IG2 6RJ |
Thursdays (8AM – 12:00PM) bookable online |
Fencepiece Road Medical Centre 83 Fencepiece Rd, Ilford IG6 2NB |
Tuesdays (8AM – 12:00PM) bookable online |
Fullwell Cross Medical Centre 1 Tomswood Hill, Barkingside, Ilford, IG6 2HG |
Monday – Friday (8AM – 4:30PM) bookable online from 16 August |
Gants Hill Medical Centre 63-65 Ethelbert Gardens, Gants Hill, Ilford, IG2 6UW |
Monday – Friday (9:30AM -11:30AM) Exc. Bank Holidays bookable online. |
Kenwood Medical Centre Kenwood Gardens, Ilford, IG2 6YG |
Wednesdays (9AM -1PM) bookable online |
Newbury Group Practice Newbury Park Health Centre, 40 Perrymans Farm Road, Ilford IG2 7LE |
Monday – Friday (8AM – 4PM) bookable online |
We continue to work with Wanstead and Woodford PCNs who will be part of this pilot to identify which sites will be participating.
Havering PCNs
Havering PCNs have declined to extend their phlebotomy service offer. In order to ensure Havering residents are still able to access their appointments within Havering, NELFT are providing additional Chairs at the Elm Park Clinic. We will use feedback from our patient survey to inform whether and if so where additional provision is required.
Barking and Dagenham PCNs
Barking & Dagenham PCNs have declined to extend their phlebotomy service offer. We are working closely with NELFT to mitigate for any shortfall in provision in the area. NELFT are in the process of identifying additional space in Barking Hospital. We will continue to keep you updated on progress. We will also use feedback from our patient survey to inform where across Barking and Dagenham additional provision is required.
We are now able to report on our first month of patient survey data. 3518 patients responded to the survey and we are pleased to report that the feedback has been very positive overall. A sample of the questions and responses are broken down below:
We will continue to share this survey via text message and email with all those who attend an appointment.
We will continue to learn from these responses in order to shape the service into one that meets the needs of the local community.
Your comments will help to shape the future of this service and so we welcome your feedback via nelondon.bhrphlebotomyservices.nelccg@nhs.net
Thank you for your ongoing support.
Tracy Rubery (nee Welsh)
Director of Transformation
Executive Phlebotomy Steering Group Chair
NHS North East London Clinical Commissioning Group
Barking and Dagenham, Havering and Redbridge (BHR) Integrated Care Partnership and North East London Health and Care Partnership
Community phlebotomy pilot bi-weekly archived updates can be found on the north east London CCG website
740